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General terms and conditions of business

Entrance to the site - Regulations


You do not feel offended or discriminated by erotic or pornographic depictions. You are at least 18 years old or have your country's legal age to be allowed to consume such contents. You ensure to protect underage persons from this sites' content and do not pass on your access data which enable you to enter the sites to a third. Without an acceptance of our GBTs you are not allowed to place an order at S.A.G. Technology GmbH.

1. Validity

The following conditions are part of all contracts for deliveries, performance, and offers of S.A.G. Technology GmbH. Purchases take place exclusively on the general terms and conditons of business. By placing an order, at the latest with the receipt/acceptance of the delivery or performance the GBTs are accepted by the customer. All subsidiary agreements and changes to the contract are only valid in text form.

2. Realisation of contract / contracting parties

Online-orders are binding. S.A.G. Technology GmbH can pass on orders to corporations within the group of firms. This happens to fulfil the logistic demands of a quick delivery. Your party to the contract then is S.A.G. Technology regional society instead of S.A.G. Technology S.A.R.L. Vienna, who is the operator of the platform. Your party at the contract will charge you the legal VAT of his company seat. The prices in the shop are retail prices and include VAT. You will find a listing of the netto prices on the bill which is enclosed your order.

3. Right of withdrawal

We guarantee you a right of withdrawal within 14 days without giving any reasons. The withdrawal period is fourteen days from the date on which you or a third party named by you, which is not the carrier, have taken possession of the goods.
To exercise your right of withdrawal, you must contact us in text form (e.g. e-mail without electronic signature, fax, machine-generated letter or SMS) to inform us about your decision to withdraw from this contract. Contact: S.A.G. Technology GmbH, Wienerbergstraße 11/12a, 1100 Wien, Austria or e-mail: info@sag-technology.com.
Returns should be sent to the address that you can find in the shipping conditions.
You can also use the attached model withdrawal form which is not mandatory. Model withdrawal form as a printed form. You can fill out the model withdrawal form or another clear explanation on our website http://www.sag-technology.com/at/widerruf.php. If you use this opportunity, we will forward you immediately (e.g. by e-mail) an acknowledgment of receipt. In order to safeguard the revocation period it is sufficient for you to send the message about the right of withdrawal before the withdrawal deadline.
The right of withdrawal according to § 312d paragraph 4 BGB, unless otherwise provided, is not valid for distance contracts
1. Goods that have been specifically manufactured for a customer, goods which are not suitable due to their condition for a return or spoil quickly or whose expiration date has passed,
2. for the supply of audio or video recordings or software if the appropriate media have been unsealed by the consumer.
The right of withdrawal also expires at the moment when the customer opens and uses hygiene items such as underwear, sex toys, love dolls, latex items, gags, etc. before the expiry of the cancellation period. By opening the packaging of hygiene item is considered used.
Goods must be complete, undamaged and are returned in their original packaging by the customer. If the original packaging is damaged, for example, when checking the goods, the goods must be returned in equivalent packaging. Lingerie sets and product assortments are always completely returned.

3.1 Effects of withdrawal

If you withdraw from this contract, we have to pay back all the payments that we have received from you, including delivery costs (with the exception of the additional costs arising from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), and must be repaid immediately at the latest within fourteen days from the date on which the notice is received through your withdrawal of this contract with us.
For this repayment, we use the same method of payment that you used for the initial transaction, unless you explicitly agreed otherwise; in any case you will be not charged for any fees for this repayment.
We may refuse repayments until we have received the goods back or until you have provided evidence that you have returned the goods, depending on what is the earlier date.
You have to return the goods immediately and in any event not later than fourteen days from the date on which you notify us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days. You are responsible for the shipping costs of the return.

4. Prices

Price quotations are valid as currently listed, including VAT plus the declared delivery expenses, which can vary depending on the size of your order. Please note the details in the shopping cart. Prices are subject to change.

5. Transfer of perils

As soon as the goods have left the depot of S.A.G Technology GmbH, the perils is transferred to the customer. With most despatch ways and parcels you have the possibility of tracking the status of your order online. With some despatch ways the goods are insured.

6. Offers

All offers by S.A.G. Technology GmbH are subject to change and non-binding, even if they are not labelled as such. We reserve for us not to accept orders as well as not to process orders in case of not given availability. In this case we will inform you immediately and reimburse the money.

Small differences and technical deviations from our depictions or descriptions can occur. Each current catalogue/pricelist looses its validity when new editioned. Our internet offer also has to be seen as a catalogue.

7. Payment

7.1    Direct debiting: Customers are obliged to ensure enough covering on the account. If a direct debit note cannot be honoured we charge you for an extra admisistrative fee of €10 plus banking costs.

7.2    Terms and conditions of payment are explained in detail on the order form. In delay of payment S.A.G. Technology GmbH is authorised to demand a dunning charge up to an amount of 8 EUR (EUROS), as well as to pass on the demand for collection of a debt to a third. In case of delay of payment of the customer and active debts in more than one case, all of the customer's open bills (net) become due immediately. The customer is only allowed to hold back or to charge a part of the total sum, if the counterclaim has been declared as legally binding, or accepted by S.A.G. Technology GmbH.

8. Retention of title

S.A.G. Technology GmbH reserves the right of ownership of the goods until all demands of the business relation have been met by the customer – including futures claims/debts from contracts that have been signed and sealed at the same time or later. This is also true in case one or all of the vendor's claims have been absorbed in a current bill and the balance has been struck and accepted. The customer is only allowed to resale the conditional goods if he hereby declares to transfer all demands from S.A.G. Technology GmbH, that result from resale against the customer or against thirds.

9. Notice of a defect, guarantee

S.A.G. Technology GmbH guarantees- according to the legal requirements on guarantees – that all delivered goods are free from any material- or production defects at the transfer of perils, with the proviso that: The customer feels obliged to check all deliveries by S.A.G. Technology GmbH for truth and fairness and make sure that they are free from any defects when receiving. Short or wrong delivery as well as evident defects have to be reproved in writing by the customer within 7 days after receiving the delivery. For the assertion of warranty- and liability claims it is necessary to present a copy of the original invoice. The guarantee for the functioning of software products on the orderer's hard- and software equipment is excluded. We disclaim liability in terms of content for the design of our distributed products as well as for the legitimacy of use in the country that is designated as place of delivery by the orderer. Always, our liability is limited in terms of the amount with twice the order value. The businessmen's duty  for immediate notice of defects according to § 377, 378 HGB remains uneffected. This is also true for businessmen in case of evident wrong delivery by S.A.G. Technology GmbH, especially if the delivery includes goods that can rapidly decline in value. In this case the goods have to be returned immediately free delivery to S.A.G. Technology GmbH. Carrying charges are reimbursed. The warranty period begins with the day of issuing an invoice.
For foreign products we are liable only as far as it is guaranteed by each producer himself. The guarantee expires when the customer changes or manipulates the goods

10. Delivery expenses

Delivery expenses are valid as they are indicated on the website.

11. Data protection

We exclusively use your order-related data for processing and fullfilling your order. You will receive information material by other companies with your acceptance only.

12. Appeals Procedure

Alternative settlement of disputes in accordance with article 14 (1) ODR-VO and § 36 VSBG: The European Commission provides a platform for Online Dispute Resolution (ODR), which you can find at: ec.europa.eu/consumers/odr We are not obligated to participate in a settlement of disputes procedure with a Consumer Arbitration Board and we strictly do not comply with this procedure.

13. Choice of law

Austrian law is valid only. The application of the UN-Convention on Contracts for the international sale of goods is excluded.

14. Clause for avoiding abuse or fraud in mail order business (only for direct debit)

With the realisation of his first order the customer confirms his agreement for the obtaining of economic information in order to prevent misuse and fraud in mail order business. In this context, the customer affirms with the order his agreement on SCHUFA-information and also that in case of a non-honourable quest for delivered goods this will be passed on to SCHUFA.

15. Protection of minors for new customers in Germany

New customers in Germany receive their ordered goods only after a successful verification of age. The customer confirms his agreement to the verification of his age via appropriate technical security measures that can fall back on the data of a third. Then, delivery takes place per post (certified mail – personal). If a verification is not possible, there also exists the option of a check during the delivery of the product.

16. Other

We exclusively distribute products that correspond to Austrian or German law. In the offered products, e.g. all actors are of age/have minimum age (even when the corresponding product is labelled "teensex" or "discosex"). We do not offer any animal-porns or violent pornography in the sense of "hard pornography". With our quality assurance we are steadily working on optimising the quality of the articles. The prices "instead of..." are our currently valid retail prices. For all prices any liability for misprints is excluded.

17. Severability clause and final regulations

If several points of these regulations should be uneffective, this does not affect the validity of the rest. Uneffective regulations are to be replaced by valid terms, that come as close as possible to the intended purpose.

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