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We bill the orders and bills always in Euros. The amount in is only for your information and not for your obligatory payment. |
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Delivery terms
-> We are specialists in worldwide delivery <-
Neutral and discreet packaging
We deliver your ordered goods in neutral packaging. From the outside no one can guess what is inside. As sender we utilise the expeditor S.A.G. Technology GmbH.
Notification per Email
If you place an order, you automatically receive a notification per email confirming that your order has been registered. As soon as we post your order, you will receive another information per mail.
Order per Fax, Email or Phone
Please note the article number of the chosen product.
For your order we need:
1. Article number (e.g.. SX4711)
2. Your surname and first name
3. Your email-address, or fax number for the order confirmation
4. Your date of birth
as proof of age
5. Your street, ZIP code, city and country
6. Way of delivery (DHL/UPS)
7. Your method of payment (advanced payment, credit card, direct
debiting only for Germany, or cash on delivery (COD) only within Germany)
Optional: Your phone number for questions concerning your order
Order per Phone:
00800 - 555 888 77 (freecall from the landline)
Order per FAX: +49 180-3069069 (0,09 €/min)
Order per email: order@shop-service.at
Ways of payment
Credit card/ direct debit : The debit entry on your bank statement occurs under the name ‘S.A.G. Technology OnlineShop’.
Advance payment : You find our bank data which you need for the transaction on the confirmation of order which you receive per email directly after your order has been delivered to you. Please use the order number as reason for transfer.
Cash on Delivery (COD): Your goods are delivered to you immediately. Payment per COD is possible for deliveries within Germany only.
Delivery expenses in Germany and Austria
For our customers we try to keep the costs for the verification of age
as low as possible. So you have the possibility to choose out of
several systems/ways. After the verification has been successful,
delivery can take place per DHL or post (certified post – personal).
Please bear in mind that age verification by transmission through UPS
Express takes indeed from 2 to 3 weeks the first time being delivered.
For Austria no age
verification is necessary.
UPS Express - Age verification by transmission - for Germany
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bis €25,00 Warenwert | €19,90 |
bis €79,00 Warenwert | €18,90 |
über €79,00 Warenwert | €14,90 |
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DHL - D-AVS.
Age verification via online procedures (Q-Bit) - for Germany
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bis €25,00 Warenwert | €5,99 |
bis €79,00 Warenwert | €4,99 |
über €79,00 Warenwert | €0,00 |
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DHL - Age
verification through personal ID - for Germany
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bis €25,00 Warenwert | €5,99 |
bis €79,00 Warenwert | €4,99 |
über €79,00 Warenwert | €0,00 |
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DHL - for verified customers - for
Germany
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bis €25,00 Warenwert | €5,99 |
bis €79,00 Warenwert | €4,99 |
über €79,00 Warenwert | €0,00 |
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Regular post service - for Austria
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bis €25,00 Warenwert | €5,99 |
bis €79,00 Warenwert | €4,99 |
über €79,00 Warenwert | €0,00 |
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Extra charge for payments per COD (only UPS
Express within Germany) |
€11,90 |
Extra charge for payments per COD (only DHL
within Germany)
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€7,50 |
For
orders with a value under €5,00, we have to charge a markup for
small-volume purchases of €2,00. |
Delivery expenses for the rest of Europe and the whole world
Despatch by post |
bis €79,00 Warenwert | €7,99 |
über €79,00 Warenwert | €5,99 |
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Payment per COD is not possible.
For orders with a value under €5,00, we have to charge a markup for small-volume purchases of €2,00. |
Information on despatch by UPS express
Orders per express-despatch that are registered by 14 am on working days get already posted on that very day. The delivery takes place of the next working day (within Germany).
Simple modification of address by UPS express
To use an alternative address for the delivery, please call the free express-despatch hotline (0800-8826630) and with reference to your parcel number enter your new delivery address (you find the parcel number on the written confirmation of your first order delivery).
Only original-DVD's – no pirate copies
We receive all of our DVDs exclusively from wholesale traders, or directly from the producer. Some DVD's, however, get reproduced in small edititions by the producers themselves. By being manufactured in another process/manner they might have different colours on the backside, or not be welded in the usual plasticfoil. The quality of these films corresponds with the originals' quality and they can be played on any standard DVD-player. For questions concerning the above, please do not hesitate to contact us per mail:
email info@shop-service.at
Immediate delivery - products in stock
All articles presented in the shop are in stock and can be delivered immediately. In case that a certain article might not be in stock, we send it to you as soon as possible – free of delivery expenses.
Customer support
For special questions concerning your order, please use the contact-form or call us at the following service-numbers:
Service: |
In Austria: |
Phone: |
+43 (0) 720 88 38 41 (Landline tariff AT) |
In Germany: |
Phone: |
00800 - 555 888 77 (freecall from the landline)
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Fax: |
+49 (0)180 - 3069069 (0,09€/min)
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Per email: |
Email: |
info@shop-service.at |
Right of return and return
We only sell factory-new goods that usually are delivered in either sealed or welded packaging. The byuer is authorised to return the goods within 14 days after delivery without giving reasons. The delivery expenses for return are on the customer. Unfree packages are not accepted.
A return for the reason of "dislike" is basically excluded. In case of defect or missing seals, or defect and missing welding the return is also impossible.
By destroying or removing the seal or the welding the customer obliges himself to the final purchase of the goods.
Any returns are to be send to :
Address: |
S.A.G. Technology GmbH
Germaniastrasse 139
12099 Berlin
Germany
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Prices
All price indications include VAT. Generally, valid is the price at the time of order.
Customs regulations
Only for deliveries out of Germany and Austria respectively we refuse any liabilty in case of confiscation for the existing/prevailing regulations of the country.
We care for our youth! (europe)
That is why after a
verification
of your age we only send your goods within Germany per "certified mail
- personal delivery".
The verifiaction can be done in the run-up via the upload of a digital
copy of your ID, or other appropriate and secure online-checks (e.g.
your banking data). In case that a safe online-check should not be
possible, we also offer you the possibility of a personal delivery of
your order via UPS express service. Please bear in mind that age verification by transmission through UPS Express service takes
indeed from 2 to 3 weeks the first time being delivered.
After the verification of your age all future deliveries can be
shipped via certified post.
Please also read our general terms and conditions (GBTs >>).
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